UK delivery is £3.95 or FREE on orders over £50 - Complimentary gift wrapping on all orders - Order before 10am for same day dispatch UK delivery is £3.95 or FREE on orders over £50 ❤️ Complimentary gift wrapping on all orders ❤️ Order before 10am for same day dispatch

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Contact
hello@lovefromaunty.co.uk
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PO Box 343, Cirencester, GL7 9JT

Delivery

UK Delivery

UK delivery is a flat rate of £3.95 for Royal Mail 3-5 working day delivery.  If your order is over £50, I'll pay your delivery charge as a thank you for supporting my small business.

If you need it a little bit faster you can upgrade to Royal Mail's First Class delivery at the checkout.  This is £5 and it should arrive within 2-3 working days.

If you order before 10am (Monday-Friday), it will be posted on the same day.

Do you ship to Europe?

No.  Shipping to European addresses has been temporarily suspended.  This is due to new rules that came into effect on 1st July 2021 which require a fiscal representative in every country I ship to.  This is prohibitively expensive.  Until the government come up with a better policy, I am unable to ship to Europe.

Do you ship outside of Europe?

Yes.  I use Royal Mail's International Signed service. 

 **Due to COVID-19, international deliveries are taking up to 3 weeks longer than usual.**

Delivery outside of Europe takes 8-10 working days and is tracked in the UK with a signature taken on delivery.  If you're shipping internationally the recipient may be liable for additional duties and taxes which will delay the shipment if they're not paid on time.

How much is international shipping?

  • USA £33
  • Canada £22
  • Australia and New Zealand £23
  • South Africa and Namibia £22
  • Middle East £22 (I don't ship to PO boxes as they usually don't accept parcels)
  • Asia £22

Don't forget to factor in local duties and taxes the recipient may have to pay to import their items.

Country isn't listed?

If you want to place an order for a country that isn't included in the above zones, please send an email to me and I'll create a zone just for you hello@lovefromaunty.co.uk.  Ballpark delivery will be around £22 unless you want it sent to a very remote island somewhere.

Do you deliver to BFPO addresses?

Yes but I can’t refund or send out a replacement package if the original goes missing.  If I’m sending to a BFPO I will inspect the contents and remove anything that might cause issues.  Please don’t include food in your orders.  Fun story, ten years ago, my siblings were all posted around the world and I thought it would be nice to send them all china Easter egg cups with some chocolate in.  D’oh.  Expensive mistake.  I now keep up to date with BFPO rules.  As Northolt don’t sign for deliveries the parcels can’t be tracked once they are in the system.  They also don’t offer any time scales for delivery or compensation for lost parcels.  For this reason, if you want to place an order for a BFPO address you are accepting the risk.  I won’t replace it if it goes missing.  If you have lost items in the past while using this service, maybe use a different address instead.

     

    Unboxing is going to be fun.  All items will arrive in FSC recycled cardboard boxes with Love From Aunty on the side.  I use paper tape so it can be recycled with your cardboard.  Inside the box, each item is gift wrapped in tissue with fun stickers which are easily tear able for small children so they don't lose interest half way through the big reveal.

     

    Included in each delivery will be a handwritten greeting card if you have selected this option or a complimentary Love From Aunty postcard, drafted by you when you view your cart but penned by me in my best grown up handwriting.  So no more "did someone send me something lovely but didn't put their name on it" Facebook posts.  When I send your order confirmation email, I'll put a reminder asking for your message if you've forgotten to include it.  Just reply to the email with your message and I'll pop it in the box.

     

    If you tag @lovefromaunty on Instagram, I'll share the unboxing in my stories.