May Day Weekend
Yeay it's a bank holiday weekend. The Post Office is closed on Monday 3rd May so all order placed between 11am on Saturday 1st May to 3pm on Tuesday 4th May will be sent at 4pm on Tuesday 4th May.
UK Mainland Delivery
UK Mainland delivery is a flat rate of £3.95 for Royal Mail 3-5 working day delivery. If your order is over £50, I'll pay your delivery charge as a thank you for supporting my small business.
If you need it a little bit faster you can upgrade to Royal Mail's First Class delivery at the checkout. This is £5 and it should arrive within 2-3 working days.
If you order before 3pm (Monday-Friday), it will be posted on the same day.
Do you ship internationally?
Yes. I use Royal Mail's International Signed service.
**Due to COVID-19, international deliveries are taking up to 3 weeks longer than usual. Deliveries to the USA and Italy are particularly slow at the moment.**
Delivery within Europe is 5-7 working days and is tracked end-to-end with a signature required. The Rest of the World takes 8-10 working days and is tracked in the UK with a signature taken on delivery. If you're shipping internationally the recipient may be liable for additional duties and taxes which will delay the shipment if they're not paid on time.
How much is international shipping?
- Europe £15
- USA £33
- Canada £22
- Australia and New Zealand £23
- South Africa and Namibia £22
- Middle East £22 (I don't ship to PO boxes as they usually don't accept parcels)
- Asia £22
Don't forget to factor in local duties and taxes the recipient may have to pay to import their items.
Country isn't listed?
If you want to place an order for a country that isn't included in the above zones, please send an email to me and I'll create a zone just for you firstname.lastname@example.org. Ballpark delivery will be around £22 unless you want it sent to a very remote island somewhere.
Do you deliver to BFPO addresses?
Yes but I can’t refund or send out a replacement package if the original goes missing. If I’m sending to a BFPO I will inspect the contents and remove anything that might cause issues. Please don’t include food in your orders. Fun story, ten years ago, my siblings were all posted around the world and I thought it would be nice to send them all china Easter egg cups with some chocolate in. D’oh. Expensive mistake. I now keep up to date with BFPO rules. As Northolt don’t sign for deliveries the parcels can’t be tracked once they are in the system. They also don’t offer any time scale for delivery or compensation for lost parcels. For this reason, if you want to place an order for a BFPO address you are accepting the risk. I won’t replace it if it goes missing. If you have lost items in the past while using this service, maybe use a different address instead.
Unboxing is going to be fun. All items will arrive in FSC recycled cardboard boxes with Love From Aunty on the side. I use paper tape so it can be recycled with your cardboard. Inside the box, each item is gift wrapped in tissue with fun stickers which are easily tear able for small children so they don't lose interest half way through the big reveal.
Included in each delivery will be a handwritten greeting card if you have selected this option or a complimentary Love From Aunty postcard, drafted by you when you view your cart but penned by me in my best grown up handwriting. So no more "did someone send me something lovely but didn't put their name on it" Facebook posts. When I send your order confirmation email, I'll put a reminder asking for your message if you've forgotten to include it. Just reply to the email with your message and I'll pop it in the box.
If you tag @lovefromaunty on Instagram, I'll share the unboxing in my stories.